Serving Winston-Salem & Piedmont Triad, NC
Call Now: (919) 777-3133

Privacy Policy

Last updated: 9/15/2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, City, State, ZIP code
  • Usage Data

2. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service: including to monitor the usage of our Service.
  • To manage Your requests: To attend and manage Your requests to Us, such as providing estimate quotes and scheduling carpentry services.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products or contracted services.

3. SMS Communications & Consent

By providing your phone number and explicitly opting in through our contact or quote forms, you consent to receive SMS communications from Crafted Wood & Trim. We use this to send project updates, estimate follow-ups, and occasional promotional offers if you opted into them.

SMS opt-in data and consent will not be shared with or sold to any third parties for their own marketing purposes under any circumstances.

4. Disclosure of Your Personal Data

We do not sell your personal data. We may share Your personal information only in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, or to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, or acquisition of all or a portion of Our business.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

5. Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: